With Superior Business Phone Systems Boston Companies Gain An Edge

By Paul Watson


The way in which business is conducted has changed much over the past few years. Businesses are no longer remotely managed from a central head office. Employees now need to be where their efforts can make a real difference. With the advent of the internet many new markets were opened to both small and big businesses. To succeed in this tough environment one needs to have a superior communications system. So, when it comes to business phone systems Boston companies choose VoIP.

VoIP, which stands for Voice over Internet Protocol, is not a recent development. It only took off when reliable internet access became available almost everywhere in the world. This was not previously the case and it discouraged users from signing up. However, since internet access has become so pervasive, VoIP has seen an immense rise in popularity. In just a few years it has become a major player in the telecommunications market.

One of the main attractions of VoIP is that it is truly cost effective. Many new clients have been stunned to see that their monthly communication bills have been halved. For subscribers with many users, these savings can translate into many millions over a short period of time. This is especially welcome in an economic environment where businesses have to cut costs wherever they can if they hope to survive.

Apart from savings on monthly telephone bills, VoIP clients also save in other ways. Because the system is installed centrally and hosted by the service provider, maintenance cost is minimal. Traditional switchboard systems required a substantial investment in hardware and a separate installation at every branch had to be done. Each installation had to be manned by an operator. With VoIP there is only the one installation and no operator is required.

In days gone by employees could make or receive calls only if they were present at their desks. The moment that they left, they were out of touch. With VoIP users are never out of touch. They can communicate from anywhere. This means that there is never a need to leave messages or to miss a call. VoIP users are free to be where they can be most productive.

Then there is the fact that users are not restricted to the use of any specific device in order to communicate. They can use any device that can access the internet. Because all user records are stored in the cloud, it is instantly available whenever a user logs into the system, regardless of the device he uses at the time. The ability to use whatever device is handy also enhances productivity and efficiency.

Voice communication in isolation is limited. VoIP offers numerous advanced features that allow users to communicate more effectively. They have access to features such as call conferencing, voice to email, voice to fax and even the ability to send files to other users. All the old familiar features such as call forwarding, voice mail and call waiting is still available as well.

More and more companies are switching over to VoIP. This is not surprising at all. It is much cheaper but at the same time it offer superior features not matched by any other system currently available. It is reliable, versatile and feature rich.




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